Refund policy

Manufacturing defects, wrong item, or damage in transit

If your order arrives with a print defect, is the wrong item, or was damaged in transit, email us within 48 hours of delivery with photos or a short video. We'll send a free reprint or issue a refund.

Wrong size or change of mind

Every tee is printed specifically for you when you place your order, so we're not able to accept standard returns for sizing or change of mind. If you ordered the wrong size, email us within 7 days of delivery. We'll send you a discount code toward reordering the correct size. No need to send the original back.

Order changes and cancellations

Need to change or cancel your order? Contact us as soon as possible. Once your order enters production, we're unable to make changes or cancel it, since it's already being printed specifically for you.

What's not covered

Since items are made to order, we can't accept returns or offer refunds for reasons other than a defect, wrong item, or transit damage as described above.

Contact

Questions about a return? Email hyperlookhq@gmail.com.